Lash Mi Amor Policies
BOOKING
A $25 non-refundable deposit is required for new clients to secure the appointment. The deposit will go towards you lash or brow service.
*Prices of services with a depsit are subject to change.
​
​
CANCELLATION
​
Appointments may be cancelled/ rescheduled 24hours in advanced so we can have the ooportunity to accommodate other guests on the our waiting list. Prior to 24hours, you may reschedule your appointment one time and the deposit will be transferred once to your new appointment.
​
Failure to cancel/change your appointment within 24 hours will result in forfeiting the deposit.
No shows will NOT be rebooked.
​
​
LATE
​
We understand that life happens. If you're expecting to be late, please call/text to notify us as soon as possible. We will do our best to accommodate late clients.
​
In the unfortunate event that you are > 15 minutes late, we cannot guarantee that your services will be completed that day and your deposit will be forfeited for that appointments.
​
If you still wish to have your service, we will do our best to complete your service given the circumstances. Complete coverage is not guaranteed. the entire amount of the service will still be owed if you arrive late.
​
​
GUARANTEED
​
We do not offer refunds on the services. However, we do guaranteed our work. we want to ensure you are happy with your service!
​
If you aren't satisfied with the lashes and brows within 3 days of the appointment and followed the appropriate aftercare instructions, please contace us!
​
We offer a ONE TIME complimentary appointment for ONE HOUR and we can work together so you are satisfied with you lashes and brows.
* One-time complimentary touch up appointments must be made within 3 days of the initial appointment. Anything after 3 days will come at appropriate costs.
​
​
​
EXTRA PERSON(S) / PETS
​
​
Due to liability concerns and nature of our services, we do NOT all pets, children or extra person(s) during your service. please plan and arrange accordingly. We appreciate your understanding!
​
​
FILLING OTHER ARTISTS WORK
​
There is a $15 fee to fill another lash artist's work. the work will be inspected and if we are comfortable with the previous work, we will proceed with the fill. If not, a removal ($30) 0n the existing work would be required. If you are unsure of the work, please contact us for a consultation!
* Please note: All lash artists use different products (ex. adhesive, lashes, curls) so it may be hard to trobleshoot if we run into any issues. Due to this, we can not guarantee the work previously done.
​
​
​